Thoroughly researched and price checked we believe our price and service is one of the best in the country, offering high uptime and service availability including the following options on ALL packages:-
|
Product
|
Downstream
/Upstream in kilobytes per second |
Contention Ratio
|
Static IP
|
INSTALL fee IF NEW CUSTOMER
(one off) |
UPGRADE fee FROM EXISTING PACKAGE
(one off) |
Bandwidth Limit Usage
|
SPAM / VIRUS UPDATED HALF HOURLY
|
Monthly Charge
|
UPGRADE & CHANGE PACKAGE
|
|
HOME
LIGHT2000 |
2000kbps
/256Kbps |
50:1
|
NO
|
£50.00
+vat (£58.75) INCL. FREE USB MODEM |
£22.00
+vat (£25.85) |
1000 mb usage
|
SPAM ASSASSIN
 INCLUDED |
£17.02
+ VAT (£20.00) |
|
|
HOMEOFFICE
MEDIUM2000 |
2000kbps
/256Kbps |
50:1
|
YES
|
£50.00
+vat (£58.75) INCL. FREE USB MODEM |
£22.00
+vat (£25.85) |
5000 mb usage
|
SPAM ASSASSIN
ANTI-VIRUS  INCLUDED |
£19.15
+ VAT (£22.50) |
|
|
HOMEOFFICE
HEAVY2000 |
2000kbps
/256Kbps |
50:1
|
YES
|
£50.00
+vat (£58.75) INCL. FREE USB MODEM |
£22.00
+vat (£25.85) |
30,000mb usage
|
SPAM ASSASSIN
ANTI-VIRUS INCLUDED |
£22.98
+ VAT (£27.00) |
|
|
HOMEOFFICE
UNLIMITED2000 |
2000kbps
/256Kbps |
50:1
|
YES
|
£50.00
+vat (£58.75) INCL. FREE USB MODEM |
£22.00
+vat (£25.85) |
Unlimited
|
SPAM ASSASSIN
ANTI-VIRUS INCLUDED |
£30.00
+ VAT (£35.25) |
|
|
What do I get with the package?
• SECURE online billing system • SECURE control panel access to tailor your SPAM/ Virus & EMAIL ACCOUNTS settings (if ordered) • FAST TELEHOUSE SECURE LOCATED BROADBAND • ACCESS TO OUR SECURE DATA STORAGE FACILITY 448BIT ENCRYPTION • Access at lightening speed to your existing ISP to collect your existing email or webservices • Always 'on' access - no dial-up waiting, near real-time email receipt • NO more Internet call charges. • Leave your connection on all day • Access to SMTP server for sending emails • VIRUS scanned email • FREE web based email facility - so that you can access your email from any PC in the world • Collect your email using Outlook Express / Outlook / Netscape / Eudora • UNLIMITED FREE POP3 EMAIL accounts ENCRYPTED MAIL & PASSWORDS • FREE STATIC IP • Windows 9x/ME/NT/2000/XP/CE, MAC, Linux, Unix Compatible • Upto 2 Megabytes a second connections (depending upon package and area) Terms and conditions apply and are subject to a minimum 3 month (90 days) contract period All prices are subject to uk VAT @ 17.5% (October 2005) E.& O.E. - Offers may be changed without written notice, but published on our website and offers may be withdrawn at any time due to stock levels and discontinued lines. PRIVACY : We DO NOT pass any of your information or email addresses to third parties and all your information is kept in strict confidentiality 2Mbps Upgrade FAQ 2Mbps* Upgrade Terms and Conditions Will I have to sign another 12 month contract? When will my exchange be enabled for the 2Mbps* service and how will I know if, and when, I have been upgraded? How is the upgrade being rolled out? Someone in my street has got their upgrade but I haven’t — have I been missed out? Why would I be prevented from having from a 2Mbps* service? Will you be restricting my service in any way / What does bandwidth Limit mean? If I can't have a 2Mbps* service what happens? Do I pay less if I am unable to be upgraded to 2Mbps*? Will I have to do anything to my PC or connection to make the changes happen? If I am using my broadband connection when the change is made, and my service goes down, do I reconnect as normal? Will anything change on my bill? Can I upgrade my service? I'm in the process of cancelling due to speed restrictions, can I stop the cancellation and, if so how? If it's too late to stop the cancellation can I sign up again, free of charge? What difference will a 2Mbps* service mean to me? Will there be enough bandwidth available if all residential customers are upgraded to 2Mbps*? Why are business customers not being upgraded to a 2Mbps* service? What is the difference between Home and HomeOffice? Will my service name change with the service upgrade? Further information 2Mbps* Upgrade Terms and Conditions To view the updated terms and conditions for the Home and HomeOffice products, then please click here. Back to top Will I have to sign another 12 month contract? In this instance a new 12 month contract will not be enforced. All other customer requested upgrades at any other time would be subject to a 1 month contract. Back to top When will my exchange be enabled for the 2Mbps* service and how will I know if, and when, I have been upgraded? This is a BT network programme and as such we cannot currently advise you of exactly when the exchange (DSLAM) that is used to provide your service will be upgraded. However, the programme is due for completion by September 2005. There will be no formal communication of when an exchange has been upgraded. As and when your exchange/DSLAM has been upgraded you should notice, depending on the new bandwidth, much faster access to the Internet. Back to top How is the upgrade being rolled out? BT is rolling out the upgrade on a DSLAM basis (this is the equipment within each local exchange that connects your line to the broadband network). It is important to note that this is not the same as roll-out on an exchange basis ? many exchanges have multiple different DSLAMs that will not necessarily be done at the same time. Back to top Someone in my street has got their upgrade but I haven’t — have I been missed out? No. Your neighbour will be connected to the same exchange but potentially not the same DSLAM, so your lines may be upgraded at different times. Back to top Why would I be prevented from having from a 2Mbps* service? The upgrade programme involves converting customers to the highest possible stable speed their line will support. However, a few customers may not be able to get 2Mbps, due to factors such as distance from the exchange. Will you be restricting my service in any way? Do I pay less if I am unable to be upgraded to 2Mbps*? Will I have to do anything to my PC or connection to make the changes happen? If I am using my broadband connection when the change is made, and my service goes down, Will anything change on my bill? I'm in the process of cancelling due to speed restrictions, can I stop the cancellation and, if so how? If it's too late to stop the cancellation can I sign up again, free of charge? What difference will a 2Mbps* service mean to me? Will there be enough bandwidth available if all residential customers are upgraded to 2Mbps*? Why are business customers not being upgraded to a 2Mbps* service? What is the difference between Home and HomeOffice? Will my service name change with the service upgrade?
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